Our support ticket system is finally back up. You can again email support@engg.ksu.edu for assistance. Please do not email us just to ask status of recovery, but if you are having issues that we've claimed is up, or for other issues, feel free to email us. Due to the length of time we were down, some email was lost and never delivered to us, if you emailed us over the weekend, you will need to resend those requests.
Additionally, all license servers except Mathematica and GEO-SLOPE are now online. I'm waiting on those vendors to send me new license codes before we can bring them back online.
UPDATE: 11/28/2018 @ 8:30am: GEO-SLOPE license server is online now.
